Strategy:
One of the main reasons why this ad is a "good" ad is because of Coca-Cola's strategy. The brand's ad, the 'Happiness Machine' blurs the line between commercial and non-commercial content. This was probably done on purpose, as a study conducted by Taylor, Lewin and Strutton (2011) found that entertaining ads were four times more likely to generate favourable consumer attitude than informative social-networking ads. Hence, the entertaining video depicting unscripted responses of everyday students was successful in receiving favourable responses from viewers.
At the same time, the video can potentially spark conversations between peers, resulting in the generation of free publicity for the video through word-of-mouth. This, in turn, enables multiple benefits to form such as reaching a larger amount of audience, increasing consumers' trust towards the product(s), creating brand loyalty and motivate repeated purchases (Palmer, 2009).
"Social-networking advertisements may enhance the maintenance or enrichment of interpersonal relationships." (Peters, Amato & Hollenbeck, 2007)
"Social-networking advertisements may enhance the maintenance or enrichment of interpersonal relationships." (Peters, Amato & Hollenbeck, 2007)
Furthermore, Coca-Cola brilliantly planned the ad's placement. By using the Internet as the ad's media channel, the ad reached out to consumers on a worldwide scale at a low cost.
Coca-Cola also possessed knowledge regarding the behaviours of social networking sites' users, where advertising-related content was warmly welcomed and at times, promoted (Taylor, Lewin and Strutton, 2011). Having uploaded the video on YouTube, the 'unintended' viral marketing by viewers helped the brand to spread the message conveyed in the ad, resulting in the video's website achieving a current total of 3,479,158 visits.
Coca-Cola also possessed knowledge regarding the behaviours of social networking sites' users, where advertising-related content was warmly welcomed and at times, promoted (Taylor, Lewin and Strutton, 2011). Having uploaded the video on YouTube, the 'unintended' viral marketing by viewers helped the brand to spread the message conveyed in the ad, resulting in the video's website achieving a current total of 3,479,158 visits.
Unlike the American Red Cross advertisement, the combination of slice of life and mood or image executional techniques used by Coca-Cola in the advertisement created a large amount of excitement (emotional response) within viewers, resulting in a positive attitude toward the brand while potentially increasing purchase intent (Stout & Leckenby, 1986)
Creativity:
In this evaluation, the findings of Ang, Lee and Leong (2007) is used to define and measure creativity.
In the authors words, a creative ad is "perceived by its audience to be novel and different, and whose central message is interpreted meaningfully by, and connects with, its audience." (Ang, Lee & Leong, 2007, p. 222)
In short, creativity contains three important elements; novelty, meaningful and able to connect with its audience. Similar to that in the previous post, the three deciding factors of a creative ad is rated on a 1-5 scale, with 1 being the weakest point and 5, the strongest.
Elements | Rating |
Novelty | 5 |
Meaningful | 3 |
Connectedness | 5 |
The ad's balance between novelty, meaning and its ability to connect with consumers enables it to break through ad clutter, while at the same time, communicate meaning and information to its target audience (Ang, Lee & Leong, 2007). This point is further supported by Smith, Chen and Yang (2008), who mentioned that should divergence and relevance be symmetrical, an ad will be able to achieve its maximum effectiveness.
References:
References:
- Ang, S.H., Lee, Y.H. & Leong, S.M. (2007). The ad creativity cube: conceptualization and initial validation. Journal of the Academy of Marketing Science, 35, 220-232. Retrieved from Business Source Premier. doi: 10.1007/s11747-007-0042-4
- Palmer, I. (2009). WOM is about empowering consumers in shaping your brand. Admap. Retrieved from WARC.
- Peters, C., Amato, C. H. & Hollenbeck,C. R. (2007). An Exploratory Investigation of Consumers’ Perceptions of Wireless Advertising. Journal of Advertising, 36(4), 129–145.
- Smith, R.E., Chen, J. & Yang, X. (2008). The Impact of Advertising Creativity on the Hierarchy of Effects. Journal of Advertising, 37(4), 47-61. Retrieved from Business Source Premier. doi: 10.2753/JOA0091-3367370404
- Stout, P.A. & Leckenby, J.D. (1986). Measuring Emotional Response to Advertising. Journal of Advertising, 15(4). Retrieved from Business Source Premier.
- Taylor, D.G., Lewin, J.E. & Strutton, D. (2011). Friends, Fans and Followers: Do Ads Work on Social Networks? How Gender and Age Shape Receptivity. Journal of Advertising Research, 51(1). Retrieved from WARC.